CHECKLIST

MOBILE BANKING

• Download and enroll in Citizens Online™ by visiting citizensbank.com or via the Mobile Banking app.*
• View eStatements.
• Enroll with Zelle® after activating your debit card to send and receive money within minutes1.
• Add your billers in Online Banking Bill Payment, set up upcoming payments, activate eBills.
• Pay yourself first by setting up automatic transfers between your checking and savings or money market.

CHECKS

If you did not order checks at account opening:

• Order checks online through Online Banking or
• Call Deluxe directly at 1-866-322-1350.

DEBIT CARD

• Look for your new debit card in the mail, if you did not already receive one in the branch. If you received a debit card in branch it’s ready to use.
• If you did not select a PIN at account opening, a PIN mailer will arrive separately by mail. If you'd like to update your PIN, you can change it on our app.
• Activate your new debit card in the Citizens mobile app*. You can also activate your card by completing a PIN transaction at a point-of-sale location or a Citizens ATM. Or activate by calling 1-800-527-1800 and have your card available.
• Update your Apple Pay®, Samsung Pay®, Google Pay™, Fitbit Pay™, Amazon One, Garmin Pay™ and merchants where your card may be stored for recurring purchases to make your Citizens debit card your preferred way to pay at checkout.

DIRECT DEPOSIT

• Set up direct deposit with new checking account number and routing number.
• Complete this digitally or provide a completed form and voided check if needed to your employer.

ONLINE BILL PAY

• Move any existing automatic payments.

OVERDRAFT CHOICES

• Confirm Overdraft Choices.
• Visit citizensbank.com/overdraft101